Tag Archives: marketing

Email Subscribers are getting “NO RESPECT!”

I’ve been doing a lot of reading. Some of that reading in this day and age includes emails. I’ve been noticing a disturbing trend among marketers in the way they address their email subscribers.

Simply put, email subscribers are getting no respect.


Email subscribers are not being addressed with respect.  In an email a certain organization sends out, they are being addressed as “non-members”. Another company addresses subscribers as “Dear, Paywall.” (I wish I was making this stuff up.)

Non-member newsletter
Exhibit A – Non-member newsletter – how subscribers are addressed


Dear Paywall
Exhibit B – ‘Dear Paywall’


What effects do these types of email marketing methods cause?

  • They may feel like they are second-class citizens.
  • They may also feel alienated because they feel that they are not as important as your paid and/or member subscribers.
  • They feel frustrated an appalled when they receive an email from the above examples.

Then they unsubscribe. Worse, they may spread the word (ahem) and they tell their friends and colleagues.

So the next time you write an email to your email subscribers, think about how you would like to be addressed regardless if they pay you or not. Either address them with respect, or you won’t have anyone to send an email to at all.

I can point to many examples of companies addressing their subscribers with respect, but we’ll save that for another post.

Are you minding your own brand?

Some great tips today coming out on the web about branding. You don’t have to be a celebrity like Magic Johnson to mind your brand. Also, do you know what Google is saying about you? Megan Smith (@MeganSmith) has a post on Blogher today on helpful tips you can use to get rid of your… Continue Reading

How to Promote your new Facebook Page

Congratulations,  you just created your first Facebook page. The bubble wrap is barely off when it hits you. You  go to Facebook.com/username to find out that you can’t claim the username of your dreams until you have 25 “likes”. Now only if the “Likes” will come. All you have is the long URL.  What to… Continue Reading

7 Tips for Doing Business by the Booth

Lately, I have been finding myself behind a booth.  Two times as a favor and another time for professional reasons. Every once in a while, someone that is behind a computer for an average of 18 hours has to return “back to basics” to shore up communication and selling skills. Here are some lessons that… Continue Reading